Please check if you received an order confirmation from Hilipert via email.

Hilipert order confirmation emails should be received within 24h after your purchase. Kindly give it some time to be sent. Make sure to also check your SPAM folder.

In case you didn’t receive your Hilipert order confirmation email from us after 24h, please contact our Hilipert customer service via live chat or email and provide the following details used during checkout:

  • Full name
  • Email address (used to place your order)
  • Shipping address
  • Screenshot/picture of your payment confirmation from your bank or PayPal account.